Research and implementation a contactless delivery system utilizing IoT technology

Abstract

With the rapid development of e-commerce, the demand for fast, flexible, and convenient delivery services is higher than ever. While traditional direct delivery methods remain popular, they present limitations such as dependency on recipients and lack of flexibility in delivery time selection. To address these challenges, this study proposes the design and implementation of a contactless delivery system utilizing IoT technology. The system integrates mobile applications, IoT-based control modules, and physical storage cabinets to automate the delivery and reception process. This approach enhances real-time monitoring, reduces labor dependence, and improves operational efficiency. By allowing users to interact with the system through an application to send and receive packages without direct contact, the system not only optimizes delivery operations but also meets the growing expectations for service quality in a competitive logistics environment. The project aims to contribute to the digital transformation of logistics by providing a modern, secure, and user-friendly delivery solution.